Ghost AI (chat assistant)
A chat assistant grounded in your real business data; usage, security, and quota.
Ghost AI is a chat assistant that grounds itself in your business's real data: it answers questions like "what should I improve on my profile?", "how do I reply to this review?", "which content should I start with?" specifically for your business. Use it from the Ghost AI screen: your chats on the left (grouped by today, yesterday, the last 7 days and older, with rename and delete), the open chat on the right.
What it uses
When answering a message, the assistant pulls the selected business's real data into context: recent reviews, posts, media, search terms, performance stats, area scans, the SEO analysis, open tasks, and competitors. So the answers aren't generic — they're specific to your business.
Usage
- Open the Ghost AI screen. A new chat shows the ready-made jobs (post plan, review analysis, competitor analysis and more) and a few starter questions right above the message box.
- Type your question. The assistant answers using your business data; the reply comes in your message's language and appears as it's written. Drafts meant for your Google profile (posts, the description) are written in your profile's language, and a review reply draft in the review's language. Stop cuts it off; the part already written stays.
- A ready-made job's result arrives as a card in the chat. Prepare again replaces that card with a fresh result.
- You can rename or delete a chat from its ⋯ menu, in the list or in the chat's header.
The AI credits chip in the page header shows how many credits are left this month and the day they renew. Each message uses 1 credit (the buttons that ask the AI again show "1 credit"); an answer that fails doesn't use one. When the credits run out, the message box closes while the free ready-made jobs keep working.
Security: the assistant only accesses business data in your workspace (IDOR protection), identifies only as "Localghost AI", and is hardened to ignore hidden instructions in prior turns (prompt-injection protection). There's a 15-messages-per-minute limit. The Viewer role can read chats but can't message Ghost or run ready-made jobs.
Why it's useful
It turns raw GBP data into concrete local-SEO actions: it tells you what to fix, drafts reviews/posts, and explains competitor/performance gaps — working in the same direction as the SEO Audit and Tasks.
What's next
For the other AI surfaces (generation + insights), see AI modules; for monthly allowances, AI limits.