Subscription & billing
Subscription states, cancel/reactivate, payment, and what the plan controls.
You manage your subscription and billing from Settings → Subscription. Plans come from the database (monthly/yearly); your price is locked and the days remaining are shown.
Subscription statuses
| Status | Meaning |
|---|---|
| TRIALING | Free trial (no card required) |
| ACTIVE | Active, paying subscription |
| PAST_DUE / UNPAID | Payment couldn't be collected (dunning) |
| CANCELED | Canceled, access continues to period end |
| EXPIRED | Expired, access locked |
Actions
- Cancel — access continues to the end of the current period.
- Reactivate — reopens a canceled subscription.
- Toggle auto-renew.
- Invoices — download past invoices as PDF.
Payment
Payment is by card (Iyzico); pick a yearly/monthly plan card and open the checkout window. You keep your billing details (company/tax/address) in Settings → Billing Info.
Changing the plan requires billing.manage permission — by default only the OWNER has it (it's intentionally off for ADMIN). See Roles and permissions. Expired accounts are automatically redirected to the subscription section.
What the plan determines
The enforced plan limits concern the number of businesses (maxLocations) and the number of users/seats (maxUsers). Manual plan quotas for posts and AI replies have been removed; AI daily limits work per business (see AI limits and Plan limits).
What's next
If you work with more than one person, see Team & roles.