Answer your Google reviews automatically
Set a rule once and let Localghost reply to your positive Google reviews on its own, while anything lower waits for you.
Auto Reply
Moka Coffee House · Kadıköy
Reviews
128
Replied
96
Pending
32
Avg rating
4.7
Manage your reviews automatically
Daily system limit: 50 reviewsAI character (tone)
Which ratings to reply?
Daily reply limit
Response interval (anti-spam)
Threshold rule
Positive reviews are answered automatically; low ratings wait for a human.
Brand voice
AI drafts each reply from your name, category and tone — not a template.
Per-business quota
A daily limit for each location, so no branch spends another's budget.
Automatic replies you stay in charge of
Let a rule handle the routine replies while you keep the judgment calls.
Rating threshold
Pick a star threshold. Reviews at or above it are answered automatically; anything below is held for you to read and reply to yourself.
AI character (tone)
Choose how replies read — corporate, friendly or apologetic — so the automatic answers match the way you already talk to customers.
SEO-friendly, no templates
Each reply is written fresh, weaving your business name and city in naturally — never a copy-paste line, so it reads human and supports local search.
Anti-spam interval
Replies go out gradually — 30 minutes to 12 hours after a review — instead of instantly, so the activity looks naturally human to Google.
Each branch keeps its own daily budget
Per-business daily quota
Each location has its own daily reply budget, so a busy branch never spends another branch's allowance. Past the limit, reviews simply wait.
Live “why isn't it replying?”
A diagnostics panel shows, per branch, exactly how many reviews are pending, eligible now and replied today — and what's being held back and why.
How it works
Set your threshold
Pick the star rating that should be answered automatically and choose the reply tone.
Turn it on
Flip the toggle. New reviews above your threshold get an AI-drafted reply; anything at or below it waits for you.
Review and adjust
Check what went out, edit anything you'd word differently, and change the threshold or quota whenever you like.
Frequently asked questions
Which reviews get answered automatically?
Only reviews at or above the star rating you choose. Anything below that threshold is left untouched so you can read it and reply yourself — useful for catching a complaint before a canned line goes out.
Can I edit an automatic reply after it's posted?
Yes. Automatic replies work exactly like your own — you can edit or remove them from the review afterwards, and turning the rule off stops new ones immediately.
What does the daily quota do?
Each business has its own daily limit on automatic replies. That keeps one high-traffic location from using up the allowance, and any reviews past the limit simply wait rather than being skipped.
Do the automatic replies sound generic?
No. The AI drafts each reply from your business name, category, city and chosen tone, so it reads like your other responses rather than a copy-paste line.
Why might auto-reply not be sending?
The module shows a live diagnostic per branch: reviews below your rating threshold, ones still inside the anti-spam waiting window, ones already replied, and your daily budget. It tells you exactly what's holding a reply back.