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Ghost AI Assistant

A chat assistant that already knows your business

Ghost answers using your own reviews, posts, keywords, insights and tasks — so you get answers about your business, not generic advice.

Ghost AI Assistant

Moka Coffee House · Kadıköy

Knows your context
You
How's my business doing this week?
Ghost AI

Your last 8 reviews average 4.7★ with an 82% reply rate — 2 are still unanswered, the first is 2★. Your keyword “kadıköy coffee” moved from #5 to #3. Next step: want me to draft a reply to that 2★ review?

Copy Read your account
Ask anything about your business…

Context it uses

Reviews142
Posts36
Keywords18
Insights
Tasks5
Competitors4
Used to answer your questions — never to train models

Knows your account

Reviews, posts, keywords, insights and tasks are all context the assistant can draw on.

Ask anything

Copy to publish, a plain explanation of a metric, or the next step to take.

Yours to keep

History is saved and your data isn't used to train models.

Inside the module

A chat that starts with your business already loaded

Skip the setup — the assistant reads your account before you ask.

How's my business this week?
4.7★ over 8 reviews, 82% replied. 2 still unanswered.

Answers about your business

Ask in plain language and Ghost AI replies from your actual profile — your reviews, ratings and reply rate — then typically offers the next step, not the generic advice a blank chat gives you.

Reading your account…
Reviews
Posts
Keywords
Insights
Tasks
Rivals

Grounded in your own data

Before it answers, it reads your account: reviews, posts, tracked keywords, performance insights, open tasks and competitors. Every reply refers to what's really there.

How can I help?
SEO optimization
Hashtag suggestions
Competition analysis

Knows where to start

Not sure what to ask? The empty chat suggests real topics — SEO optimization, hashtag ideas, competition analysis — so you go from a blank page to a useful answer fast.

“Thanks so much for visiting Moka Coffee House in Kadıköy…”
Ready to paste anywhere

One-click copy

Every answer has a copy button. A drafted review reply or post caption goes straight to your clipboard, ready to paste wherever you need it.

Today

Reply to a 2★ review6 msgs

Yesterday

Weekly content plan9 msgs

This week

Competitor check4 msgs

Chat history, saved

Past conversations stay grouped by day — today, yesterday, this week — so you reopen a thread instead of re-explaining your business every time.

Used to answer your questions
Training AI models

Yours, never training data

Your business data is used to answer your questions — never to train AI models. It stays inside your account.

How it works

1

Open the assistant

It's already connected to your workspace — no setup, no pasting your data in.

2

Ask in plain language

Ask for a reply draft, an explanation of an insight, or what to do next.

3

Use the answer

Copy the output in one click, or keep the thread going. History is saved.

Frequently asked questions

How is this different from a normal chatbot?

A blank chatbot knows nothing about you. Ghost already has your business context — reviews, posts, keywords, insights and tasks — so its answers are about your account, not generic tips.

What can it actually see?

Your reviews, posts, media, tracked keywords, insights and open tasks within the workspace. That's the context it draws on to answer.

Is my data used to train AI models?

No. Your business data is used to answer your questions, not to train models.

Does it remember past conversations?

Yes. Chat history is saved, so you can return to an earlier thread instead of starting over.

What's the difference between Ghost and the AI Modules?

Ghost is the conversational assistant — you chat with it. The broader AI toolset — reply drafting, post copy and audit recommendations — lives on the AI Modules page, built into those specific screens.