Auto-reply, labeled
Turn on auto-reply per business: minimum rating, a wait of at least 30 minutes, a daily cap and a tone. It runs every 15 minutes, and its replies carry an "AI reply" badge.
Reply to every Google review with an AI draft, a template or auto-reply.
No credit card required
This screen is live. Write with AI, send a reply, switch tabs: it works here exactly as it does in the dashboard.
As you scroll, one part of the screen steps forward and the rest steps back.
Average rating, total reviews, how many are waiting for a reply and your reply rate. When reviews are waiting, a banner takes you straight to them.
Every tile is a real card from the dashboard. Click it, play with it.
Turn on auto-reply per business: minimum rating, a wait of at least 30 minutes, a daily cap and a tone. It runs every 15 minutes, and its replies carry an "AI reply" badge.
Thank-you, constructive feedback, apology, returning customer and service highlight. "Use" puts the text into the open reply.
A reply you sent can be edited or deleted from the same card, and the change goes to Google too.
The short answers to what people ask before they connect their profile.
Still have a question? Write to usYes. Replies are sent through the official Google Business Profile API and show up under the review. You can edit or delete a reply you sent.
"Write with AI" drafts a 2-3 sentence reply in the customer's language using your business name and category. It only fills the reply box; nothing is sent until you press Send. Each draft uses one of your monthly AI requests, shared across your account.
It replies on its own to new reviews at or above the minimum rating you choose, after the wait you set (at least 30 minutes), up to a daily cap and in the tone you pick. You can see everything it wrote in the AI replies tab.
Reviews are synced from Google every 15-30 minutes. 1-2★ reviews trigger a dashboard notification and an email; reviews left without a reply get a reminder.
No, and nobody legitimately can. For reviews that break Google's rules, the "Report to Google" button opens Google's official report tool.
Yes. Each connected business has its own reviews, and you switch between them from the business menu.
For Google, yes: every Google review in one place, AI reply drafts and auto-reply, an alert for 1-2★ reviews and the QR review kit to collect more. Reviews on other sites (Tripadvisor, Yelp and so on) aren't monitored.
Asking for reviews, replying to unfair ones, handling a viral one.
AI works in review management, but not at the writing-the-reply part. Drawing the line correctly saves both time and reputation.
ReadA QR code does not bring reviews on its own; it brings them when it completes a spoken request. The full setup and the prohibited line.
ReadThe real audience for a reply is not the person who wrote the review. It is the next customer reading it. Every template here assumes that.
ReadNegative reviews are not all the same thing. Reacting before working out which type you are dealing with usually makes it worse.
ReadConnect your profile and every Google review lands here, ready to reply.
No credit card required