Manage every Google review from one dashboard
Reply to Google Business Profile reviews faster, never miss a new one and turn customer feedback into a ranking signal — with AI-generated reply suggestions tuned to your brand voice.
Built for review workflows that actually scale
From the first negative review to the hundredth five-star, Localghost turns review management into a structured workflow — not a daily inbox scramble.
Unified review inbox
All your Google reviews in one feed with star filters, unanswered toggle and quick search. No more switching back to Google to reply.
AI reply suggestions
Brand-aware AI drafts a reply in seconds; edit before sending or accept as-is. Trained on your business name, tone and category.
Instant alerts
Email + in-app notifications when a new review lands. Catch negatives in the first hour — when they hurt rankings the most.
Negative review playbook
Saved templates, escalation rules and a structured way to turn upset customers into engaged ones. Always reply, never react.
Review insights
Track rating average, response rate and reply time over time. See which locations need attention and which are doing great.
Ranking signal
Active review responses send Google a freshness + engagement signal. Higher reply rate correlates with better local map rankings.
How it works
Connect your profile
One-click Google Business Profile OAuth. All reviews sync into Localghost.
Reply with AI
Click a review, accept the AI draft or edit. Publish back to Google in one go.
Track & improve
Watch response rate climb, rating stabilize and rankings move up.
Frequently asked questions
Are AI replies tailored to my business?
Yes. Every suggestion uses your business name, category and previous reply style. You stay in control — accept, edit or rewrite.
How fast are new review alerts?
Localghost polls Google Business Profile every few minutes and sends an alert within ~5–15 minutes of a new review appearing.
Can I manage multiple locations?
Yes. Connect every Google location in one workspace and filter the review feed by location.
Does replying via Localghost change anything on Google?
No. Replies post directly to Google Business Profile through the official API, exactly as if you replied from Google's own dashboard.
Do you delete reviews?
We never delete reviews. Only Google can remove reviews that violate their policy. Localghost helps you respond, monitor and learn from every review.